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Warranty Policy

Warranty Policy

Limited Warranty Policy

LED Equipped warrants eligible new products purchased directly from LED Equipped to be free from defects in materials and workmanship under normal use and service.

Warranty Coverage

Unless otherwise stated on the product page:

  • Replacement parts are covered for three years from the original purchase date.

  • Warranty repair labor is covered for one year from the original purchase date.

  • Coverage applies only to the original purchaser and is not transferable.

  • The original receipt or other acceptable proof of purchase is required.

  • The product’s original serial number must remain present, intact, and readable.

During the applicable warranty period, LED Equipped will inspect the product and, at its discretion, repair the defective product, replace defective components, or provide a new or refurbished replacement of equal or comparable value. If the original product has been discontinued or is unavailable, we may substitute a comparable product.

Replacement products and parts are covered for the remainder of the original warranty period and do not begin a new warranty term.

What Is Not Covered

This warranty does not cover:

  • Clearance or final-sale products

  • Domes, lenses, lamps, and batteries

  • Normal wear and tear or cosmetic damage

  • Shipping or transit damage

  • Accidents, abuse, misuse, neglect, or inadequate maintenance

  • Improper installation, wiring, grounding, fusing, or circuit protection

  • Excessive voltage or an electrical load exceeding product specifications

  • Use contrary to LED Equipped’s instructions or recommendations

  • Unauthorized alterations, disassembly, tampering, repairs, or modifications

  • Cut or stripped wires, altered connectors, broken seals, or removed serial numbers

  • Damage caused by incompatible chemicals or cleaning materials

  • Damage caused by external electrical, environmental, vehicle, or equipment conditions

  • Products serviced by anyone other than LED Equipped or an authorized service provider

Evidence of tampering, disassembly, physical damage, or improper installation may void warranty coverage.

How to Submit a Claim

Before returning a product, contact [email protected] for authorization and return instructions. Please provide:

  • Your name and order number

  • Proof of purchase

  • The product name and serial number

  • A description of the problem

  • Clear photos or video showing the product, wiring, connectors, and reported issue, if requested

Products returned without prior authorization may not be accepted. LED Equipped may require troubleshooting before authorizing a return.

Inspection and Service

All warranty claims are subject to inspection and testing by LED Equipped. Sending a product to us does not guarantee warranty approval.

If we confirm a covered defect, LED Equipped will repair or replace the product at its discretion. If no covered defect is found—or the failure resulted from an excluded condition—the customer will be notified of any available repair or replacement options and associated costs.

Replacement products may be new or professionally refurbished and may have minor cosmetic differences.

Shipping and Other Costs

The customer is responsible for securely packaging and paying to ship the product to LED Equipped. Tracking and shipping insurance are strongly recommended. LED Equipped is not responsible for products lost or damaged while being shipped to us.

For an approved warranty claim, LED Equipped will pay for standard return shipping to the customer. Expedited shipping, international charges, customs fees, brokerage fees, and other special shipping costs are the customer’s responsibility unless otherwise required by law.

This warranty does not cover diagnostic labor performed by third parties, product removal or reinstallation, vehicle downtime, travel, specialized access equipment, packaging, or other related expenses.

Unclaimed Products

Customers must respond to requests for information, payment, or return instructions concerning a warranty item. Products left unclaimed for more than 30 days after notice may be considered abandoned and handled as permitted by applicable law.

Magnetic-Mount Products

LED Equipped recommends permanent mounting whenever warning equipment will be used on a moving vehicle.

Magnetic mounting must not be used at speeds above 50 mph or in high winds, rough terrain, or other conditions that could affect mounting security. Products used at high speeds must be permanently mounted.

The purchaser and user are responsible for verifying that magnetic equipment is properly secured before operating the vehicle. LED Equipped is not responsible for products that detach from a vehicle due to improper, unsafe, or unsuitable mounting.

Limitation of Liability

To the fullest extent permitted by law, LED Equipped will not be liable for incidental, indirect, special, punitive, or consequential damages arising from a product or warranty claim. This includes loss of vehicle use, substitute transportation, lost time, lost work, inconvenience, transportation, telephone or lodging expenses, lost revenue or profits, property damage, removal, reinstallation, or special-access costs.

Disclaimer of Other Warranties

Except for the express limited warranty stated above, LED Equipped disclaims all other warranties, express or implied, including implied warranties of merchantability and fitness for a particular purpose, to the fullest extent permitted by law.

If applicable law does not allow an implied warranty to be excluded, its duration will be limited to the applicable express warranty period to the fullest extent permitted by law. Some jurisdictions do not allow certain exclusions or limitations, so portions of this policy may not apply to you.

Returns and Delivery Damage

This warranty applies to product defects and is separate from our Return Policy. New, unused products being returned for reasons other than a defect are governed by our Return Policy.

Products received damaged, incomplete, or incorrect should be reported promptly after delivery in accordance with our Shipping Policy.

Questions or warranty requests may be sent to [email protected].

Effective Date: 1/1/2012

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